Terms of Service

Effective date: April 28, 2026

These Terms of Service ("Terms") govern your access to and use of the website, services, and SMS messaging program operated by CA Radiance LLC, doing business as WROOM ("we," "us," or "our"). By using our website, contacting us, or opting into our SMS program, you agree to these Terms.

1. Services

WROOM provides automotive appearance and protection services including vehicle wraps, window tint, paint protection film (PPF), peel-clear paint protection, and ceramic coating, performed at our shop located at 2000 S Yale St, Unit J, Santa Ana, CA 92704.

2. Quotes and Appointments

Quotes provided online, by phone, or by text are estimates based on the information you provide. Final pricing is confirmed in person after vehicle inspection. Appointments may require a deposit and are subject to our cancellation policy, which will be communicated when you book.

3. SMS Program Terms

This section governs the WROOM SMS messaging program. By providing your phone number and checking the SMS consent box on our website, by replying to a confirmation message, or by otherwise opting in, you agree to these SMS Program Terms.

Program description

Program name: WROOM Customer Notifications
Program operator: CA Radiance LLC (DBA: WROOM)
Message types: appointment reminders, appointment confirmations, service updates, promotional offers, and customer-care replies
Use case: mixed (informational + marketing + 2-way conversational)

Frequency, cost, and carriers

Message frequency: recurring; varies based on your interactions with us.
Message and data rates may apply. Standard carrier charges may be incurred when sending or receiving messages.
Carriers are not liable for delayed or undelivered messages.
Supported in the United States only.

Opt out and help

To opt out at any time, reply STOP to any message you receive from us. You will receive a single confirmation that you have been unsubscribed and will not receive further SMS messages.
For help, reply HELP or contact us at caradiancellc@gmail.com.

Eligibility and consent

You must be at least 18 years old and the authorized account holder of the mobile number you provide.
Your consent is not required as a condition of purchasing any goods or services.
Your consent is not transferable. If you change or release your phone number, you must notify us so we can stop further messages.

Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for full details on how we handle your information.

4. Acceptable Use

You agree not to misuse the website or SMS program, including by transmitting unlawful, harassing, or fraudulent content, or attempting to interfere with the operation of either service.

5. Disclaimers

Our website and communications are provided "as is" without warranties of any kind. We do not guarantee uninterrupted SMS delivery; carriers control delivery and may delay or block messages outside our control.

6. Limitation of Liability

To the maximum extent permitted by law, CA Radiance LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or SMS program.

7. Changes

We may update these Terms from time to time. Continued use of the website or SMS program after an update constitutes acceptance of the updated Terms.

8. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Any disputes will be resolved in the state or federal courts located in Orange County, California.

9. Contact

CA Radiance LLC (DBA: WROOM)
2000 S Yale St, Unit J
Santa Ana, CA 92704
Phone: (888) 869-4144
Email: caradiancellc@gmail.com