WROOM.

Privacy Policy

Effective date: April 28, 2026

This Privacy Policy describes how CA Radiance LLC (doing business as WROOM, "we," "us," or "our") collects, uses, and discloses information when you visit our website, contact us, or use our services. By using our website or providing your information to us, you agree to the practices described below.

1. Information We Collect

  • Contact information you submit through forms (name, phone number, email, vehicle details, message).
  • Communications you send us by phone, text, or email.
  • Website usage data such as IP address, browser type, pages visited, and timestamps, collected through standard server logs and (if enabled) basic analytics.

2. How We Use Your Information

  • Respond to quote requests and customer inquiries
  • Schedule, confirm, and remind you of appointments
  • Send service updates and follow-ups related to work performed on your vehicle
  • Send promotional offers and customer-care communications (only with your consent)
  • Improve our website and services
  • Comply with legal obligations

3. SMS / Text Messaging

If you opt in to receive text messages from WROOM (CA Radiance LLC), you may receive messages related to appointment reminders, service updates, promotions, and customer support. By submitting your phone number and checking the SMS consent box on our contact form, you authorize us to send recurring automated text messages to the number provided.

  • Message frequency: Recurring; varies based on your interactions with us.
  • Cost: Message and data rates may apply, depending on your mobile carrier.
  • Opt out: Reply STOP to any message at any time to be unsubscribed. We will send a single confirmation that you have been unsubscribed. After that, you will no longer receive SMS messages from us.
  • Help: Reply HELP for assistance or contact us at caradiancellc@gmail.com.
  • Carriers: Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How We Share Information

We do not sell your personal information. We may share limited information only with:

  • Service providers who help us run the business (e.g., scheduling software, payment processors, email/SMS platforms) — bound by confidentiality and data-protection obligations.
  • Legal authorities when required by law, subpoena, or to protect the rights, property, or safety of our customers, staff, or the public.

We never share, sell, rent, or transfer your phone number, mobile opt-in data, or SMS consent records to third parties or affiliates for marketing or promotional purposes.

5. Data Retention

We retain your information for as long as needed to provide services, comply with legal and tax obligations, resolve disputes, and enforce our agreements. You may request deletion of your information by contacting us.

6. Your Rights

Depending on your state, you may have the right to access, correct, delete, or limit the use of your personal information. California residents have additional rights under the California Consumer Privacy Act (CCPA). To exercise these rights, email caradiancellc@gmail.com.

7. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, but we work to minimize risk.

8. Children

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy from time to time. The updated version will be posted on this page with a new effective date.

10. Contact Us

CA Radiance LLC (DBA: WROOM)
2000 S Yale St, Unit J
Santa Ana, CA 92704
Phone: (888) 869-4144
Email: caradiancellc@gmail.com